Credit Card Customer Care Numbers for All Banks in India (2026)
Lost your card, spotted a charge you don't recognise, or need to dispute a bill? Here are the credit card customer care numbers for every major bank in India, each one taken from the bank's own website in October 2026. We've left out numbers that only appear on third-party sites, because fake "customer care" numbers are one of the most common ways people get scammed.
The quickest fix for a lost or stolen card isn't a call. Open your bank's app or net banking and block the card there. It takes seconds and works at 3 am. Then call to report it and ask for a replacement.
Credit card customer care numbers by bank (2026)
| Bank | Credit card helpline | Other numbers |
|---|---|---|
| SBI Card | 1860 180 1290, 1860 500 1290 | 1800 180 1290 (toll free), 39 02 02 02 (add your city's STD code) |
| HDFC Bank | 1800 1600, 1800 2600 | |
| ICICI Bank | 1800 1080 (toll free) | |
| Axis Bank | 1800 4030, 1800 8911 (toll free, phone banking) | From abroad: see Axis Bank's contact page for country numbers |
| Kotak Mahindra Bank | 1800 4100 (toll free) | |
| IDFC FIRST Bank | 1800 10 888 (24/7) | WhatsApp: 9555 555 555. From abroad: +91 22 6248 5152 |
| American Express | 1800 419 2122 (toll free) | Card-specific numbers below |
| BOBCARD (Bank of Baroda) | 1800 2665 100, 1800 2667 100 | |
| HSBC | 1800 267 3456, 1800 121 2208 (toll free, 6:30 am to 8:30 pm) | From abroad: +91 40 6511 8002, +91 22 7172 8002 |
| Standard Chartered | 6601 4444 or 3940 4444 (add your city's STD code) | Email: customer.care@sc.com |
| YES Bank | 1800 103 1212 (toll free) | Marquee, Reserv and YES First cards: 1800 103 6000 |
| RBL Bank | +91 22 6232 7777 | |
| IndusInd Bank | 1860 267 7777 | +91 22 6857 7777 |
| AU Small Finance Bank | 1800 1200 1500 (toll free) | 0141 714 1100 |
Numbers starting with 1800 are toll free. Numbers starting with 1860 are charged at your operator's normal rate. Standard Chartered's 6601 4444 and 3940 4444 work in Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai and Pune; the bank lists other numbers for smaller cities on its site.
American Express card-specific numbers
Amex routes each card to its own team, so you'll get through faster on your card's line:
- Platinum Travel: 1800 419 2122
- Membership Rewards (MRCC): 1800 419 0167
- SmartEarn: 1800 208 1226
- Gold Card: 1800 419 1120
- Platinum Card (charge card): 1800 419 1255
- Platinum Reserve: 1800 419 1030
Before you call: how to get through faster
- Call from your registered mobile number. Most banks recognise it and skip a few verification steps.
- Keep your card number or the last four digits handy, plus your date of birth. The IVR usually asks for these.
- Use the number on the back of your card if you have it. It's the line meant for your card type.
- Try the app's chat or service request first for things like address changes, limit increases, EMI conversion and statement copies. These usually don't need a call.
Watch out for fake customer care numbers
Scammers post fake bank helplines on search results, maps listings and social media. When you call, they ask for your card details or an OTP, or send a link to "verify" your account. Keep these rules in mind:
- No bank will ever ask for your OTP, CVV, PIN or full card number over the phone.
- Banks don't ask you to install screen-sharing apps like AnyDesk or TeamViewer.
- Only use numbers from the back of your card, your statement, the bank's app or its official website.
- If you've shared details by mistake, block the card in the app straight away and report it at cybercrime.gov.in or on the national helpline 1930.
If customer care doesn't solve it: how to escalate
- Raise a written complaint through the bank's app, website or email, and note the complaint number.
- Escalate to the bank's grievance or nodal officer if you don't get a reply you're happy with. Every bank lists their contact details on its website.
- Go to the RBI Ombudsman if the bank hasn't resolved it within 30 days or rejected it. File online at cms.rbi.org.in, or call the RBI's contact centre on 14448. It's free and you don't need a lawyer.
Reporting an unauthorised transaction
Report it as soon as you notice. Under RBI rules, if the fraud wasn't your fault and you report it within three working days, you have zero liability and the bank must credit the money back, usually as a shadow credit within 10 working days. Wait longer and you may have to bear part of the loss. Block the card first, then call, then follow up in writing so there's a record of when you reported it.
FAQs
What is the SBI credit card customer care number?
SBI Card's numbers are 1860 180 1290 and 1860 500 1290, or 1800 180 1290 toll free. You can also dial 39 02 02 02 with your city's STD code.
What is the HDFC credit card customer care number?
HDFC Bank's customer care numbers are 1800 1600 and 1800 2600. They cover credit cards as well as banking.
Is there a toll-free number for credit card customer care?
Yes, most banks have one. ICICI (1800 1080), Kotak (1800 4100), IDFC FIRST (1800 10 888), Amex (1800 419 2122), YES Bank (1800 103 1212), HSBC (1800 267 3456) and AU (1800 1200 1500) all have toll-free lines. SBI Card's toll-free number is 1800 180 1290.
How do I block my credit card immediately?
The fastest way is the bank's mobile app or net banking, under card controls or "block card". You can also call the helpline above, or for many banks, send an SMS from your registered number. Blocking is free, and a replacement card usually takes a week.
Can I talk to customer care in Hindi?
Yes. Every bank's IVR offers Hindi, and most also support regional languages like Tamil, Telugu, Bengali, Marathi and Kannada. Pick the language at the start of the call.
Numbers change from time to time. If one doesn't connect, check the back of your card or the bank's app. Looking for a better card while you're at it? See the best credit cards in India, or find the best card for where you spend most.
Which card should you use?
Every card ranked by what it really gives back at a store or on a bill, with caps.
